Crypto FAQ
Unlock crypto insights and accelerate growth with our AI analytics.
Make data-driven decisions to reach your goals with confidence.
Your security comes first. CapBit uses bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We comply with strict financial regulations in Ireland and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.
Not at all! CapBit is built with beginners in mind:
- Step-by-step guides and 24/7 support
- Risk-free demo to practice with virtual funds
- Automated tools that handle the heavy lifting for you
- Start small with a minimal deposit and build your trading skills as you go!
Withdrawals to bank cards are processed within 1-3 business days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Processing times may vary depending on your bank and verification status.
None at all. There are no registration fees, no subscription costs, and no hidden charges of any kind. You always see the exact transaction amount before you confirm. Revenue comes from premium features and exchange partnerships, never from charging users.
Yes! CapBit is available in most jurisdictions worldwide (98+ and counting). Simply select your jurisdiction during registration to check availability and view localized payment options. We comply with all local regulations to keep your trading safe and compliant.
We make crypto investing simple for beginners. CapBit offers:
- AI-powered recommendations - Get personalized coin suggestions tailored to your risk level
- Ready-made portfolios — Curated bundles (e.g. "Starter Pack", "DeFi Bundle")
- Live market signals — Real-time buy/sell alerts for top cryptocurrencies
Plus, our interactive tutorial helps you learn as you invest!
Our support team is available around the clock via live chat and email, with urgent issues prioritised and resolved as quickly as possible. For non-urgent enquiries, simply use the contact form on this page and a specialist will get back to you promptly.
Yes, cryptocurrency is legal in most jurisdictions, and CapBit operates in full compliance with local regulations. Here's what you need to know:
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Licensed Service
- Registered with [FinCEN, FCA, CySEC]
- Regular audits by independent firms
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Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your jurisdiction's laws
- KYC verification required where mandated
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Your Funds Stay Protected
- You can easily fund your account using:
- 95% of assets held offline in cold storage
Check our Compliance page for your jurisdiction's status, or contact support for specifics.
You can easily fund your account using:
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA, SWIFT — 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT - 0% fee)
- QR-code scanning for mobile wallets
Deposits arrive in under 10 minutes! View all options in your account dashboard.
Crypto Support
Customer Support & Assistance
For all inquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get started. And if you ever run into issues with your trading partner’s support, reach out to us and we’ll work to resolve it.
Support Hours
Our customer support team is available 24/7. In the rare cases where immediate assistance isn’t possible, our specialists will respond to your request as quickly as they can.
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